Privacy Policy Details

Onetap365 – We operate the classified ads platform at `onetap365.com`. Our goal is to connect buyers and sellers safely and affordably.(Privacy Policy)

Information We Collect

User Profile Information: name, email address, phone number, address (if provided), user login credentials when you register.
Membership & Payment Data: subscription plan chosen, payment history, payment gateway references (via Razorpay). We do not store full credit card details—those are handled by the payment provider.
Listings & Ad Data: ad title, description, images, category, location (city, area), contact preferences. This information may be publicly visible depending on how you post the ad (e.g. how you choose to share contact details).
Device & Usage Data: IP address, browser type, operating system, pages visited, time spent. Used for analytics, improving platform, detecting misuse/fraud.

How We Use Your Information

To provide and maintain our service (processing listings, displaying ads, enabling contact between users).
To process membership payments, send invoices/receipts, manage renewals.
To send you service notifications, updates, reminders (e.g., payment / renewal reminders).
For analytics and improving the site performance, UI/UX.
For fraud prevention, moderation, security purposes.

Third-Party Services

We use Razorpay (or other payment gateway) to process payments. They handle payment data securely; sensitive payment fields are not stored by us.
We use analytics tools (Google Analytics, Facebook Pixel, etc.) to understand usage patterns. Data may be aggregated.
When embedding content (e.g. videos, maps), the providers of such content may collect data in line with their privacy policies.

Cookies & Tracking

We use cookies to save login status, remember preferences (e.g. “remember me”), store session information.
We may also use cookies / similar technologies for analytics and to improve your user experience.
You can disable non-essential cookies via your browser settings. But some features (such as staying logged in) may not work properly if cookies are disabled.

Data Retention

We retain user account data (profile, membership history, published ads) for as long as your account is active.
If you request deletion of your account, we’ll deactivate your account and may retain certain information as required for legal, fraud prevention, or financial audit purposes (e.g. payment records).
Ads and comments may remain visible indefinitely unless removed, depending on user deletion requests or policy.

Security

We strive to protect your personal data with appropriate technical and organizational measures. This includes encrypting data in transit (SSL/TLS), restricting access to data by authorized personnel, regular backups, and maintaining up-to-date software and security patches.
While we aim to protect your data, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You can access, correct, or update your personal information in your account.
You can request an export of all personal data we hold about you.
You can request deletion of your personal data, subject to legal or business needs to retain certain information.
If you have complaints or queries about how we handle your data, you may contact us at support@onetap365.com or the designated privacy contact.

Contact
If you have any privacy-related questions or concerns, you can reach us at:
support@onetap365.com